Terms of Service

1. What Opponentura is

Opponentura (the “Service”) is decision-support software. For your question it assembles a panel of AI critics that attack your decision from several sides and returns a “Decision Review Report” with a verdict, findings and recommendations. The Service operates through a Telegram bot and/or the website.

If the user has no formulated decision, the Service may table several draft decisions for the user to choose from. Such drafts are not a recommendation and do not express the position of the Service or its operator; the choice of a draft, like any action taken following a hearing, is made by the user independently and at the user's own risk. The draft chosen by the user is examined by the panel on the same terms as any other decision.

The Service uses third-party language models (AI providers). To generate a response, your requests are transmitted to those providers’ servers and processed under their policies (see the Privacy Policy).

1a. What counts as the report (the original document)

Only the PDF file issued by the Service to the client after a hearing is recognized as an Opponentura report. That file alone is the original and it alone has evidentiary weight between the parties.

At the moment of issue the Service stores, in its register, the report number and the cryptographic digest (SHA-256) of the issued file. Authenticity is verified by attaching the file itself at opponentura.com/en/verify: the digest is recomputed in the verifier’s browser (the file is never uploaded) and compared with the register. Change a single character and the check fails.

What the check actually proves. One thing only: the file matches what the Service issued and has not changed since. The register of digests is kept by the Service itself; the check is not a qualified electronic signature, a notarial certification or an expert examination, and it does not by itself give the document legal force.

No other form is issued: since 2 August 2026 the customer receives exactly one file. Any other form of the same content — a paper printout, a Word document, a screenshot, a retelling or copied text — is not the report and serves reading convenience only. Such forms cannot be verified: the seal string inside them stays unchanged no matter how the surrounding text is edited. The Service does not recognize references to them as references to a report.

Checking by the seal string alone (without the file) only confirms that such a seal was issued; it does not confirm the content of the document, and the Service marks such a check as incomplete.

2. What Opponentura is NOT

• Not legal, financial, medical or other professional advice. Verdicts and recommendations are analytical support, not the service of a licensed specialist.
• Not a guarantee of outcome. The Service does not guarantee the accuracy, completeness or fitness of its conclusions for your situation. AI can be wrong.
• Not the decision-maker. The final decision is always yours. You bear responsibility for the decision and its consequences.

For high-stakes matters we recommend showing the report to a qualified specialist.

2a. Intended purpose, and uses that are out of scope

What the Service is for. It is decision-support software for the person taking their own decision: it argues against that decision, names the risks and the checks worth running. Its output is reasoning to be weighed, not a score, a rating or an assessment of any individual.

Uses outside that purpose. The output of a hearing must not be used as the basis — sole, decisive or otherwise — for a decision taken about another person, in particular:

• employment decisions: hiring, dismissal, promotion, task allocation, monitoring or evaluation of workers;
• assessment of creditworthiness, insurance risk, or eligibility for essential public or private services;
• admission to education, or evaluation of a student;
• profiling, scoring, emotion inference or any other individual assessment of a natural person;
• use by public authorities in law-enforcement, migration or justice proceedings.

The Service is not designed, tested or offered as a high-risk AI system within the meaning of Regulation (EU) 2024/1689 (the AI Act), and putting it to any of the uses above is a use outside its intended purpose. If a decision concerns another person, the person taking it evaluates the matter themselves and bears it; a discussion of a hard conversation — a dismissal, a break-up with a partner — is exactly that: preparation for the conversation you are going to have, not a verdict about someone.

The customer is a natural or legal person acting on their own behalf. The Service does not sell an assessment of third parties and does not provide the output to anyone other than the customer.

3. Your obligations (responsibility rests with the user)

By using the Service you confirm and agree that:

1. You are 18 or older. The Service is not intended for minors: it deals with transactions, debts, family and employment decisions. We neither request nor verify documents — this is your statement and the Service relies on it.
2. You are responsible for the content of your requests and attached materials. You do not upload anything you have no rights to, or anything unlawful.
3. You are responsible for how you use the result. Any action taken on a verdict is your decision and your risk.
4. You do not use the Service for prohibited topics (see “Prohibited Topics”). The Service may decline such requests.
5. You redact sensitive data where possible (the Service offers to replace names/figures with labels). By uploading real personal data of third parties, you confirm you have a lawful basis to do so.
6. You use the Service for yourself/your organization and do not resell access without written consent.

4. Limitation of liability

To the maximum extent permitted by law, the Service and its rights holder are not liable for any direct or indirect losses, lost profit or other consequences arising from the use of, or inability to use, the Service and its outputs. The Service is provided “as is” and “as available”, without warranties of any kind — save for section 9: the refund guarantee described there is a standalone obligation of the operator and is neither cancelled nor limited by this section.

5. Confidentiality and data

Data processing is described in the Privacy Policy. In short: materials are not used to train models (a contractual term with providers); a “no-trace” mode is available; your ledger of cases belongs to you and is deleted on request. That said, requests are processed on AI providers’ servers — the Service does NOT promise that “data never leaves our server”.

Retention. Customer attachments (documents, correspondence, scans, photos) are kept for 30 days after the hearing and then deleted automatically: once the verdict is in they are no longer needed, while the risk of keeping them only grows. Minutes files are kept for 1 year. The report number, the verdict and the hashes of issued files are kept indefinitely — without them authenticity checks on a copy the customer has already shown to someone would stop working. The “trace-free” mode deletes materials immediately after delivery.

6. Jurisdiction and status of the Service

Operator of the Service: Individual entrepreneur Kirill I. Aleksandrov (Russian Federation), TIN 770475518824, OGRNIP 323774600519901. Principal activity — data processing and information hosting services (Russian classifier code 63.11). VAT is not charged: the operator applies a special tax regime under the laws of the Russian Federation, and no VAT invoice is issued.

Governing law — the laws of the Russian Federation. Disputes are resolved at the operator’s location unless the parties agree otherwise; before going to court, a party sends a claim through the Service’s Telegram bot or to the operator’s email, and receives an answer within 10 business days.

Contact — the Service’s Telegram bot @OPPONENTURAbot: conversations about money are kept in the bot, so every request leaves a trace. The second channel is opponentura@gmail.com — email for people who do not use Telegram and for written requests: claims, “Special case” contracts and personal-data requests.

At this stage the Service runs in early-access mode: access is granted automatically on first contact with the bot. Invitations remain in place for the ambassador programme — a code grants an extended quota of free hearings. You accept these Terms by using the Service.

7. Changes and contact

The Service may update these Terms; the current version is on the website. Continued use means acceptance of the new version. Contact: the Service’s Telegram bot or opponentura@gmail.com.

9. Result guarantee and refunds

The first hearing is free. A customer's first hearing is held free of charge. It ends with the panel's verdict delivered as text. The report is nevertheless produced in full, signed and stored by the Service; it is released to the customer once the item "Minutes of the first hearing" is paid — 15 €, half the price of a Panel hearing. That payment releases the document of a hearing already held and does not include a new hearing. The Service states this order before the hearing begins. The guarantee below applies to this payment on the same terms: zero material objections in the report means the 15 € are refunded. An unpaid report is kept for 7 days from the date of the hearing; the Service reminds the customer a day before that deadline and deletes the file, along with the case materials, once it passes. The report number, the verdict and the hash of the issued file are kept indefinitely (see the authenticity section). The "no-trace hearing" mode is unavailable for the free hearing, because the report is stored until the customer decides or the 7 days run out.

The rule. The Service refunds the full amount of the first payment if the panel found no material objection at all in the hearing that payment covered.

First payment only. The guarantee applies solely to the first payment for a plan. The first hearing is held free of charge, so the guarantee is tied to the payment rather than to the ordinal number of the hearing. Payment for the item “Minutes of the first hearing” is covered as well. Once a plan has been paid for a second time, the guarantee no longer applies to those payments or to those payments. A right that has already arisen under the first payment is not cancelled by any later payment and survives until its own deadline expires.

What counts as a material objection (closed list, not read broadly):

• a finding to which the report assign the importance “critical” or “high”;
• a directive from the “Resolved” section of the report — that is, an action the panel required.

What does NOT count: findings of “medium” or “low” importance; clarifying questions; requests for further documents; items marked “requires confirmation” or “taken on trust”; dissenting opinions that did not become findings.

How to check. The number of material objections is counted by software from the text of the report and printed inside the report themselves, in the “Guarantee” section. You do not have to recount anything or take the Service's word for it.

Two separate deadlines. A refund must be requested within 7 (seven) calendar days of the date the report was issued, by message to the Telegram bot; after that the guarantee does not apply. The operator pays the refund within 10 (ten) business days of the request.

Method. A refund is made by the same rail as the payment: Telegram Stars are refunded as Stars, card payments to the same card. The ten-day deadline is met when the operator has instructed the payment provider to refund; the subsequent crediting to your account depends on the bank and the provider and is not counted within that deadline.

Failure on our side. If the hearing did not take place and no report was issued, the paid hearing is automatically returned to your quota; no money is consumed and the guarantee is not needed. At your request a refund is made instead.

Limitation. The guarantee covers the work of the panel, not the outcome of your decision: the Service is not liable for the consequences of a decision taken or rejected (see section 4).

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8. Service limits

The Service operates with limits that protect it from abuse and keep the quality of the review. They apply equally to all programme participants; the current values are listed below and may be revised, in which case this section is updated.

Swipe the table sideways →

Limits by plan (your plan is set when access is granted; the /limits command in the bot shows the current one):

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Attachments and spreadsheets. Case materials are accepted as PDF, DOCX, TXT, CSV and photos. Excel spreadsheets (XLSX) are analyzed on the Full panel plan and above: the panel reads a sheet row by row, so up to three sheets are attached, the head and the tail of each, and the real dimensions (how many rows and columns there actually were) are stated in the case materials themselves. Attachment volume is capped both by file count and by A4 pages — see the table above.

When a limit is reached, the bot says which limit applied, when it lifts and what you can do now. A hearing that did not take place does not consume your quota.

Suspension. The Service may pause intake (maintenance, an AI provider outage, daily capacity reached). The bot announces the pause.

Priority. Part of the Service's daily capacity is reserved for plans marked as priority: their hearings proceed even after the ordinary daily capacity is exhausted. This is a technical reservation expressed as a number, not a queue at anyone's discretion.

Package plans. Where a plan includes a number of hearings for a period (the “Hearings” column), unused hearings remain valid until the end of that period and do not roll over. At the participant's request a package can be suspended for up to three months; an export of all minutes is available at any time.